New guidelines have been issued by the Tenancies Tribunal regarding water supply and usage. The tenant can now be charged for all water usage and the quarterly supply charge (but not the sewer supply charge).
This needs to be written into the lease and agreed with the tenant. It will be necessary for you to pay the full account when it comes in from SA water, and then we invoice the tenant for their portion.
We prefer to have these accounts directed to us, so that we pay them from your funds on your behalf, and invoice tenants immediately. Otherwise, you need to remember to send us the account after you have paid it, for us to seek reimbursement from the tenant.